Last Updated: 25 January 2024

1. Introduction

Welcome to R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect personal information of individuals using our occupational therapy and paediatric rehabilitation services.

2. Information We Collect

• Patient Information: We collect personal and health information about our patients, including but not limited to name, date of birth, medical history.

• Parent/Guardian Information: We may collect personal information about parents or guardians, such as contact details and emergency contact information.

• Medical Records: In the course of providing rehabilitation services, we may collect and maintain medical records containing diagnostic and treatment information.

3. How We Use Information

We use the collected information for the following purposes:

• To provide occupational therapy & paediatric rehabilitation services.

• To communicate with parents or guardians regarding the child's progress and treatment.

• To coordinate care with other healthcare professionals involved in the child's treatment.

• To comply with legal and regulatory requirements.

4. Information Sharing

We do not disclose patient information to third parties without consent, except as required by law or for the provision of healthcare services. We may share information with healthcare providers involved in the child's care.

5. Security

We employ reasonable and industry-standard security measures to protect patient information. Access to patient records is restricted to authorized personnel only.

6.Consent

We obtain consent from parents or legal guardians before collecting and using personal information related to patients.

7. Children's Privacy

Our services are intended for children under the age of 11. We do not knowingly collect personal information from children without parental consent.

8. Third-Party Service Providers

We may use third-party service providers for purposes such as data storage and analysis. These providers are bound by confidentiality and data protection agreements.

9. Data Retention

We retain patient information for the duration required for the provision of rehabilitation services and as mandated by applicable laws.

10. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The "Last Updated" date will be revised accordingly.

11. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at Centre Admin - info@pedsrehabsarawak.com.

1. Acceptance of Terms

By using Online Report System (the "Application"), you agree to be bound by the following terms of use. If you do not agree with any part of this terms of use, please do not use the Application.

2. No Professional Advice

The information provided by the Application is for general informational purposes only and is not intended to constitute professional advice. Users of the Application should not act upon the information provided without seeking professional guidance.

3. No Warranties

R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or completeness of the content within the Application. Users acknowledge that any reliance on such information is at their own risk.

4.User Responsibilities

Users are responsible for their own actions and decisions when using the Application. R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. shall not be held liable for any consequences resulting from the use of the Application.

5. Changes to the Application

R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. reserves the right to modify, suspend, or discontinue the Application, or any part thereof, at any time without notice. We shall not be liable to users or any third party for any modification, suspension, or discontinuation of the Application.

6. One Account per Identification Card Number

Users acknowledge and agree that only one account is permitted per identification card number. R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. reserves the right to verify and enforce this policy. Duplicate accounts may be subject to deletion without notice.

7. Account Deletion for Non-Attendance

Users further acknowledge and agree that if their child has not attended rehabilitation sessions for a consecutive period of three months, R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. reserves the right to delete the user account associated with the child. This policy is implemented to ensure the accuracy and relevance of the information within the Application.

8. Notification of Impending Deletion

Prior to the deletion of an account due to non-attendance, R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. may, at its discretion, attempt to notify the user through the contact information provided during registration. However, R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. is not obligated to provide such notifications, and users are solely responsible for ensuring that their contact information is up-to-date.

9. Data Retention Policy

Upon account deletion, R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. may retain certain user data for a limited period as required by applicable laws and regulations. Users can refer to our Privacy Policy for more information on data retention practices.

10. Exceptions

Exceptions to the account deletion policy may be considered on a case-by-case basis. Users facing challenges or circumstances preventing their child's attendance should contact Centre Admin - info@pedsrehabsarawak.com to discuss their situation.

11. Third-Party Links

The Application may contain links to third-party websites or services that are not owned or controlled by R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd.

R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. Users further acknowledge and agree that R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Changes to Terms of Use

R&R Occupational Therapy & Paediatric Rehabilitation Sdn. Bhd. reserves the right to update or change this terms of use at any time without prior notice. Your continued use of the Application after any such changes constitutes your acceptance of the new terms of use.

13. Contact

If you have any questions or concerns about these terms of use, please contact us at Centre Admin - info@pedsrehabsarawak.com.